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This article is part of the Wings to Success series designed to help you succeed during a Job interview.
I hope you find it helpful.
Get Yourself Ready to Impress During a Phone Interview
Preparing for an interview over the phone is primarily a mental exercise that is easy to prepare for. It is the second impression you will make on a hiring decision-maker – the first impression was obviously made for you by your resume and cover letter and must have been positive, or you would not have this interview appointment. That being the case, it is worthwhile to prepare for it and be ready to put your best foot forward.
Step one in getting yourself mentally prepared is to rehearse. Practice in front of the mirror or with a friend or your spouse listening to you, asking questions, and playing the part of the interviewer. Please make a list of questions you expect the interviewer to ask and have good answers prepared, but have them on the top of your head in general and not memorized. Memorized answers can sound canned and not natural and will not help you. It would be best if you appeared genuine and real.
Step two is preparing and practicing two or three ideas that you want to get across to the interviewer as to why you are the right person for this job. If you are having trouble thinking of ideas, reread your resume. Look for the key points, qualifications, or accomplishments you have written, and be ready to discuss them.
Step three is to think of what you can do for the company. The hiring manager really doesn’t care why you would like the job; he cares about how you can help his company if you are hired.
Step four is on the morning of the interview, get dressed. Wear the same clothes when you are on the phone that you would wear if you were in front of the interviewer in person. Dress for success, and your attitude will reflect it. Dress in your pajamas or an old sweatshirt, and your attitude may reflect that as well.
Step five is to smile. Smiles are contagious, even if they can’t be seen. Good salespeople know this and practice smiling on the phone. Something in your voice and attitude is conveyed when you smile, and the person on the other end of the phone can sense it. There is truth in the old saying, “Smile, and the world smiles with you.” It is fundamental human nature.
Step six is to speak clearly and enunciate. Use a good quality phone. Crackling noises are distractions, and bad cell sites, leading to dropped calls, are a negative. You only want positives during your phone interview.
Step seven is the interview itself. Relax, be yourself, and do your best. When it is over, remember to thank the interviewer for their time and offer to provide any other information they might need to make a decision. Be professional, and you may well be rewarded with a job.
Good Luck with your Interview!
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